Shipping policy
At REO Eyewear, we strive to ensure a smooth and efficient shipping process for all our customers. Below, you'll find detailed information about our shipping procedures and policies.
Processing Time
Please note that order processing times may take up to 3 business days before shipping. During peak periods, processing times may be extended. We appreciate your patience and understanding. Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier’s website.
Shipping Options
We offer a variety of shipping options to meet your needs. All orders are shipped with tracked express shipping to ensure your packages' security and timely arrival. Please refer to the estimated shipping times for each region below:
- Europe: 3-8 business days
- United States and Canada: 3-10 business days
- Rest of the World: 7-10 business days
Shipping Costs
Shipping costs are calculated at checkout based on the destination and weight of the package. We offer free shipping on orders over a certain amount, which will be displayed during checkout.
Shipping Address
Please ensure your shipping address is complete and accurate to avoid delays. If you need to update your address after placing an order, be sure to get in touch with us immediately at info@reoeyewear.com
Order Cancelation
If your order has already been processed and shipped, it cannot be cancelled. In such cases, please wait for the order to arrive and then follow our return procedures.